Refund Policy

Once your return is received and inspected:
  • Approved refunds will be processed within 5–10 business days
  • Refunds are issued via the original payment method

Refund Conditions:

  • Item must meet return eligibility requirements
  • Shipping costs are non-refundable
  • Return shipping is the customer’s responsibility (unless item is faulty)

Faulty or Damaged Items:

If your item is defective, you are entitled to a repair, replacement, or refund in line with South African law.